Photos — Overview

Manage the photos and other supported media collected for your PixCrowd event from one place.

In PixCrowd Hub: Select an event, then go to Content → Photos.

At a glance

The summary cards at the top of the page show:

Total Photos: Every photograph recorded for this event. Photo strips are not counted — see Photo strips and session labels below.
Capture sessions / photos: Two figures in one card, written as 5 / 17. The first is how many times a guest used a Capture Station; the second is how many photographs those visits produced. They are no longer the same number, because a station keeps every shot in a session as well as the strip: seventeen photographs could be five sessions of three or four of four.
Guest Uploads (Collect): Photos uploaded through PixCrowd Collect.
Favorites: Photos marked as favorites.
Photo allowance: How much of the event's limit has been used. See Photo allowance below.

Photo allowance

The allowance card shows a bar for each limit the event has. What it measures depends on whether the event is in Preview.

A scheduled event

One bar, reading "N of M photos used", with the percentage used and the number remaining beneath it. Everything except photo strips counts toward it — Collect uploads, Capture photographs and anything you upload yourself.

The bar is green while there is room, amber from 80%, and red once the limit is reached. At the limit the Upload Photos button is disabled and reads Limit reached; remove photos to free space.

An event in Preview

Preview has two separate limits, so the card shows two bars:

"N of M uploads" — the photo limit, which during Preview applies to Collect uploads and your own uploads only.
"N of M booth sessions" — how many times a Capture Station may be used.

They are deliberately independent. If Capture photographs also counted toward the photo limit, a few booth visits would use up the whole allowance and leave nothing for guests uploading from their phones. Running out of booth sessions does not stop Collect, and running out of upload allowance does not stop the Capture Station.

Both limits are lifted by scheduling the event, which uses an Event Pass and applies the event's entitled photo limit.

Browse your photos

Use the tabs below the summary cards to switch between All Photos, Capture Stations, Guest Uploads, and Favorites. The number beside each tab indicates its count.

To find particular photos, use the toolbar:

Search by guest name to narrow the visible results.
All Sources to filter by where photos came from.
All Albums to narrow results to an album.
All Dates to filter by date.
Switch between grid and list view using the view buttons.
Change the sort order (for example, Newest First).

The results are paginated. Use Per page to choose how many photos appear at once, and use the page numbers or arrows to move between pages.

Photo strips and session labels

A visit to a Capture Station produces several photographs and one photo strip — the composed card a guest receives and prints.

The strip is kept and shown wherever somebody might want the card itself:

This page, Moderation, and the Photos screen of the Live console.
Collect's Photo Gallery, under the Kiosk filter — the strip is what guests queue for, so they can see and download it. It also appears under My Photos for the guest who claimed that visit, since a claim covers every photograph from it.
Shared albums, including the automatic Photo Album every event starts with. This matters after the event: Collect closes when the event's window does, while a shared album stays open for the whole retention period — so the album is where a guest goes months later to download their strip again and reprint it.

It is left out of Wall Displays, where the event's own border and the strip's artwork would compete for the same screen. Only the Wall pick from each visit is shown there.

A strip is never counted as a photograph, on any screen, because it is a layout of photographs already in the total. So an album can show more cards than the Total Photos figure — which is expected rather than a fault.

Thumbnails from a Capture Station carry a small label naming what the photograph is, so you can tell a visit's poses apart:

Strip — the composed card described above, showing every pose from that visit in one tall image.
Wall pick — the pose chosen to represent that visit on Wall Displays. The guest chooses it at the station, and you can choose a different one at any time with Set as Wall pick (see Photo Details). The label means this is the chosen pose, not that it is on screen at this moment: a pose only appears on a Wall Display if it is approved, the event is running, and a display is connected.
#1, #2, #3 … — the other poses from that visit, numbered in the order they were taken. They appear in Collect's Photo Gallery and in shared albums, and can be added to albums like any other photograph. Only the Wall pick reaches a Wall Display; four near-identical poses in four consecutive slots would not be a slideshow.

Any of them, strips included, can be added to a curated album by selecting it and choosing Add to Album.

Photos uploaded through Collect, and photos you upload yourself, carry no label.

Upload photos as an organizer

Select Upload Photos to begin adding photos to the event. Uploaded photos count toward the event's photo allowance. The button is disabled and reads Limit reached once the allowance is used up.

Mark photos as favorites

In grid view, each photo carries a star control. Use it to mark or unmark a favorite, and open the Favorites tab to see the ones you have marked.

Select photos and perform bulk actions

Select individual photos using the checkbox on each thumbnail. The toolbar checkbox selects every photo in the current view. The page shows how many are selected.

When photos are selected, the action bar provides:

Add to Album: Add selected photos to an album.
Download: Download selected photos.
Delete: Delete selected photos. Check your selection carefully before using this action.

For example, to add several photos to an album:

Filter or search to find the photos.
Select the desired thumbnails.
Click Add to Album.
Follow the on-screen prompts to finish.

Photo Details

The Photo Details panel appears alongside the photo grid. Click a photo thumbnail to see its preview, file name, upload date, source, album, resolution, and file size. A photo from a Capture Station also shows an In this session row naming what it is — Strip, Wall pick or its position.

From the panel you can View Full Size, Add to Album, Download, Share, Reject or Delete the selected photo, and on a pose that is not already the Wall pick you can Set as Wall pick. See Photo Details for step-by-step instructions.

Frequently asked questions

Where can I see photos uploaded by guests? Choose Guest Uploads (Collect) or use the source filter.

How can I find photos from a particular guest? Use Search by guest name above the gallery.

Can I download multiple photos? Yes. Select the photos and click Download in the bulk-action bar.

How do I organize photos into albums? Select photos and click Add to Album. For album management, open Content → Albums.

How can I see how many photos I have left? Check the photo allowance card at the top of the Photos page. During Preview it shows two bars, because uploads and Capture Station visits have separate limits.

Why does "Total Photos" not match the allowance bar? During Preview it is not meant to. The tile counts every photograph the event holds; the bar shows the upload allowance, which Capture photographs do not count toward. On a scheduled event the two agree.

Why are there more thumbnails than "Total Photos"? Photo strips appear in the grid but are not counted as photographs, because a strip is a layout of photographs already in the total. The same is true of a shared album, which can show more cards than the figure.

Can a guest get their photo strip after the event is over? Yes, from the shared album link. Collect closes when the event's window does, but a shared album stays open for the whole retention period, and strips are included in it — so a guest can download and reprint a strip long after the evening.

One pose is labelled "Wall pick" — is it on the Wall right now? Not necessarily. The label means it is the pose chosen for Wall Displays. It appears on screen only while it is approved, the event is running and a display is connected.

A guest blinked in the chosen pose. Can I show a different one? Yes. Open the pose you want and choose Set as Wall pick. The previous choice returns to being an ordinary pose and stays in the gallery, so nothing is lost. Rejecting the whole visit is not necessary.