Terms of Service

1. These terms

These Terms govern your use of PixCrowd, operated by PixCrowd, LLC (“we”, “us”). By creating an account, running an event, or uploading a photograph as a guest, you agree to them.

If you do not agree, do not use the service. A guest who would rather not agree can simply not upload — nothing else at the event depends on it.

2. What PixCrowd is

PixCrowd lets a host run an event where guests share photographs and videos from their phones, which appear in a gallery, on a wall display, and in albums the host can organise and share.

3. The service is in beta, and it is free

PixCrowd is under active development. Features and limits may change or be withdrawn.

We are not charging anyone today. The prices shown on our pricing page describe what plans are intended to cost; no payment is possible through the service and no payment details are collected. If we introduce paid plans we will present the payment terms to you, and ask you to accept them, before anything is charged. Nothing in these Terms permits us to charge you under them.

4. Accounts

• You must be at least 18 to hold a host account. Guests do not create accounts; a guest should be at least 13.
• Keep your sign-in details to yourself. Anything done through your account is treated as done by you.
• Give us an email address that reaches you — it is how we would warn you of a problem.

5. Who owns the photographs

You do. Guests keep ownership of what they upload, and hosts keep ownership of what they upload. We claim nothing.

You give us only the permission we need to actually run the service: to store your files, make the smaller versions used for previews, and show them to the people at your event and to anyone you share a link with. That permission exists so the product can function, and it ends when you delete the content.

We do not use your photographs to advertise PixCrowd, and we do not use them to train machine learning models. If we ever want to feature an event, we will ask first and you are free to say no.

6. If you are a host, this part is yours

You are responsible for your event and for the people in it. In particular:

• Consent. You must have permission to collect and share photographs of the people at your event, including any children. We cannot know who is in a picture; you do.
• Who you give links to. Event and album links let anyone holding them view the files, without signing in. That is what makes sharing work — and it means the link is the protection. Share it with the care you would give any photo album link.
• Moderation. Approval of guest uploads is a setting, and it is off unless you turn it on. With it off, what a guest uploads appears at your event straight away. Choose deliberately.
• Guest details you add. If you import names, emails or phone numbers, you confirm you are allowed to.

7. Text messages

PixCrowd sends text messages for one purpose: to invite the people on a host's guest list to that host's event, and to remind them once. There is no marketing or promotional texting, and there never will be under these Terms.

If you are a host sending them, the consent is yours to hold. By sending an invitation by text you confirm that each person agreed to be contacted at that number about your event. Do not use PixCrowd to text a list you bought, scraped, or collected for something else.

If you received one: messages are limited to 2 per guest, per event. Reply STOP to receive no further messages at that number, or HELP for help; you can also write to support@pixcrowd.com. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. What we do with a phone number is set out in our Privacy Policy, which also states that mobile information and messaging consent are never shared with third parties for marketing purposes.

8. What you may not do

• Upload anything unlawful, or any sexual content involving a minor.
• Upload content you have no right to share, or that infringes someone else's rights.
• Harass, threaten or impersonate anyone.
• Attempt to reach another customer's events or data, or to probe or break the service.
• Work around plan limits, scrape the service, or resell it as your own.

We may remove content or suspend an account that breaks these rules. Where we can, we will tell you why; where there is a risk to someone, we may act first.

9. Copyright complaints

If something here infringes your copyright, write to privacy@pixcrowd.com with enough detail to find it and to show the right is yours. We remove material that should not be here.

10. Keep your own copy

Do not rely on PixCrowd as the only place your photographs exist. We take reasonable care, but this is a beta service with no uptime commitment and no backup guarantee, and we do not promise that content will remain available.

Download what matters to you. If your event is the kind that happens once, that is not cautious advice — it is the only sensible way to treat any single copy of anything.

11. Ending it

You can stop at any time. A host can delete individual photographs, albums or an entire event from their dashboard; deleting an event removes its photographs, guest list and albums. To close an account altogether, write to us and we will remove it and everything in it.

We may suspend or end an account that breaks these Terms, or withdraw the service itself. If we withdraw it, we will give reasonable notice so you can retrieve your content.

12. No warranty

The service is provided “as is”, without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that it will be uninterrupted, error-free, or that content will be preserved.

13. Limits on liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, lost data or lost content.

Our total liability for any claim relating to the service is limited to one hundred US dollars (US$100), or the amount you paid us in the three months before the claim, whichever is greater. While the service is free, that is US$100.

Some places do not allow these limits. Where that is so, they apply to the extent permitted, and nothing here excludes liability that cannot lawfully be excluded.

14. Indemnity

If someone brings a claim against us because of your event — the content uploaded to it, the permissions you did or did not obtain, or your use of the service — you agree to cover our reasonable costs in dealing with it.

15. Changes to these terms

We may update these Terms. The date below changes when we do, and if a change materially affects your rights we email hosts about it rather than relying on anyone to re-read this page. Continuing to use the service after a change means you accept it.

16. Governing law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules. Any dispute will be brought in the state and federal courts located in Texas, and we each agree to that venue.

17. The rest

If any part of these Terms is unenforceable, the rest still applies. Our not enforcing something is not a waiver of it. These Terms, with the Privacy Policy and the Cookie Policy, are the whole agreement between us about the service.

18. Contact

Write to privacy@pixcrowd.com.

Last updated 18 October 2026.