Event Settings — Overview

Manage your event details, scheduling, guest access, and advanced options in PixCrowd Hub.

Open Event Settings

Open Events in PixCrowd Hub.
Select the event you want to manage.
In the event sidebar, select Event → Settings.
Choose General, Schedule, or Advanced.

Settings tabs

General

Update the details guests see, including the event name, subtitle, short description, date, time, and location. You can also turn on photo moderation so guest and Capture Station uploads wait for approval before appearing publicly.

If you change event details after designing the banner, a warning may ask you to update it under Event → Design → Banner. The existing banner is not automatically regenerated.

Read General settings

Schedule

Review the event lifecycle, scheduled date and time, guest access windows, and Event Pass usage. Scheduling is the only lifecycle state an organizer sets manually, and it consumes one Event Pass. The other state changes happen automatically.

State	How it works
Preview	Created automatically with a new event. Collect, Capture, and Wall work for limited testing, up to 10 uploaded photos. When the limit is reached, a preview message is shown and further use is limited. Announcements and Quizzes are unavailable. An event left in Preview is automatically archived after 30 days unless scheduled.
Scheduled	Set by the organizer by scheduling an event for a future date and time. Consumes one Event Pass and establishes the operational window.
Live	Set automatically 24 hours before the scheduled event start. The operational window begins.
Ended	Set automatically 72 hours after the scheduled event start. The operational window closes.
Archived	Set automatically after the applicable plan retention period, or after 30 days for an event left in Preview.

The scheduled event's operational window runs from 24 hours before to 72 hours after its scheduled start. Collect uploads, Capture Stations, and Wall Displays work within this window. Shared albums may remain accessible beyond it according to their settings and the applicable retention policy.

RSVP versus guest registration: The RSVP form is available from 90 days before the scheduled date until the event goes Live. The Schedule screen separately displays a guest-registration window extending from 90 days before to 72 hours after the scheduled start. These are not the same as the operational window.

Once an event's operational window has opened, changing its scheduled date may require another Event Pass; consult the Schedule screen before making changes.

Read Schedule settings

Advanced

The Danger zone contains Delete this event. Deleting an event permanently removes the event, its settings, and all photos and videos shared with it, including the stored files. This action cannot be undone. Deletion is different from automatic archiving.

Read Advanced settings

Live Preview

The right-hand panel lets you inspect how the current event theme looks in Collect, Capture, and Wall. Switch between the preview tabs to review each experience. These previews are for checking appearance; they do not change the event lifecycle.

The Collect — guest page panel includes a QR code and the event's standard PixCrowd URL. Guests can scan the code or open the link to access the event page. Use Copy to share the URL in a message or invitation.

During the RSVP availability window, organizers can also share this standard event link as an open invitation through WhatsApp, a direct SMS, or another messaging service. Guests opening the link can complete the RSVP form.

Floating Wall Remote

When an event is selected and at least one Wall Display is online, a small purple Wall Remote button appears at the bottom-right of PixCrowd Hub pages. Select it to open Wall Remote without returning to Event Overview. The button is hidden when no Wall Displays are online.

Frequently asked questions

Does creating an event use an Event Pass? No. A newly created event starts in Preview. An Event Pass is used when the organizer schedules it.

How long can an event remain in Preview? Up to 30 days. If it is not scheduled, it is automatically archived.

Can I run a quiz or announcement in Preview? No. Quizzes and Announcements are unavailable in Preview.

Can I change the event details after designing the banner? Yes, but update the banner in Design → Banner if you want those changes reflected in the banner image.

Can I recover a deleted event? No. Deletion is permanent and includes the event's stored media.