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Event Settings — General

Use Event → Settings → General in PixCrowd Hub to update the information guests see, decide whether new photos require approval, preview the event's appearance, and share the event link.

Overview

Use Event → Settings → General in PixCrowd Hub to update the information guests see, decide whether new photos require approval, preview the event's appearance, and share the event link.

To open this page, select an event in Hub, then choose Settings under EVENT. Select the General tab.

Update event details

The Event details section contains the information displayed throughout the event experience.

FieldWhat it controls
Event nameThe event's main name (up to 60 characters).
SubtitleA short line accompanying the event name (up to 80 characters).
Short descriptionIntroductory text shown to guests on the welcome screen the first time they open the event link (up to 200 characters).
Event dateThe date shown to guests, displays, and the album.
Event timeAn optional time associated with the event.
LocationThe location displayed with the event details.
  1. Edit the relevant fields.
  2. Review the changes in the Live Preview where applicable.
  3. Select Save changes.

Choose Discard changes if you do not want to keep your unsaved edits.

Keep your banner up to date

If you change event details after creating a banner, PixCrowd may show a warning that the banner still contains the older information. The banner is a composed design and does not automatically update when these fields change.

To update it, open Event → Design → Banner, revise the banner, and apply it to the event. This is especially important after changing the event name, subtitle, date, or location.

Photo moderation

Under Moderation, use Approve photos before they're public to control whether contributed photos must be reviewed.

  • On: Guest uploads and Capture Station photos wait in Content → Moderation until you approve them. They do not appear on the Wall, in the guest gallery, or in shared albums before approval.
  • Off: New guest uploads and Capture Station photos can be published without organizer approval. Photos added by the organizer are published immediately.

Use moderation when you want to review contributions before they become visible to guests.

Live Preview

The Live Preview panel lets you inspect how your current theme appears on different PixCrowd experiences. Choose one of the preview buttons:

  • Collect — guest-facing mobile experience.
  • Capture — Capture Station experience.
  • Wall — Wall Display experience.

These are visual previews. They do not, by themselves, connect a physical Capture Station or Wall Display.

Share the event with guests

The Collect — guest page section contains a QR code and the event's standard PixCrowd URL.

  1. Show the QR code for guests to scan with their phones, or select Copy to copy the event URL.
  2. Share the link through your preferred communication channel, such as email, WhatsApp, or a direct text message.
  3. Guests can open the standard event link to access the appropriate guest experience. During the RSVP window, the same standard event link can present the RSVP form.

RSVP timing: RSVP is available starting 90 days before the scheduled event date and ends when the event goes Live. Guests can respond Yes, No, or Maybe. Completing RSVP registers the guest with the PixCrowd event so Collect can recognize them.

For invitations sent from the Guests page, PixCrowd sends only one message per guest: SMS first, if a phone number is available; otherwise email, if available. Each event includes 100 SMS messages, shared between SMS invitations and Capture photo-link texts. Additional SMS messages may be purchased. Messages sent independently from the organizer's own WhatsApp or SMS app are outside this PixCrowd allowance.

Save or discard changes

  • Save changes — keep your edits to the General settings.
  • Discard changes — abandon unsaved edits.

Check the banner warning and review the preview before finishing.

Frequently asked questions

Why does the banner show old event information?

The banner was composed before the event details changed. Open Design → Banner to update and reapply it.

Where do I approve guest photos?

Enable moderation on this page, then open Content → Moderation to review pending photos.

How can I see what guests will see?

Select Collect in the Live Preview. Use Capture and Wall to preview the other experiences.

Where do I find the event QR code?

It appears in the Collect — guest page panel on the General tab, alongside the standard event URL.

Yes. Share the standard event link. During the RSVP availability window, guests who open it can access the RSVP form.

Wall Remote shortcut: When an event is selected and at least one Wall Display is online, a floating purple Wall Remote button appears at the bottom-right of Hub pages. Select it to access Wall Remote from anywhere in the selected event.