Capture Station Settings
The Settings gear icon on the PixCrowd Capture home screen opens a menu with camera adjustment, troubleshooting logs, upload queue information, and a Clear Queue action.
Enter the event PIN
Before the Settings menu opens, Capture asks for the four-digit event PIN.
- Tap the Settings gear.
- Enter the event PIN on the numeric keypad.
- After successful validation, the settings menu becomes accessible.
The organizer can find or configure the PIN in PixCrowd Hub → Capture → Stations → Settings, under Device PIN. This is an event-level PIN shared by that event's Capture Stations, not a separate code for each device.
Automatic lock: Settings lock again automatically after 10 seconds. Enter the PIN again to regain access.
The event PIN is different from the six-character activation code used to pair a station.
Camera
The Camera option opens a live camera preview and lets the operator adjust the framing for the current station.
- Use the Zoom slider to zoom in or out.
- Use − and + for incremental changes.
- The current zoom factor is displayed (for example, 1.8×).
- Reset returns the zoom to its default value.
- Tap Done to leave the camera screen.
The illustrated screen shows a 1.0× to 10.0× zoom scale. As stated in the app, the adjustment applies only to this station and its preview; it does not change other Capture Stations.
Logs
Device Logs are primarily for troubleshooting and support. Entries include timestamps, component names, and severity levels:
- INFO: Routine activity such as camera initialization or uploads.
- WARN: A condition that may need attention, such as a missing heartbeat response.
- ERROR: An operation failed, such as a local database error.
Available actions:
- Copy to clipboard: Copy logs to share with support.
- Refresh: Display updated entries.
- Clear logs: Remove the stored log entries.
- Close (×): Exit the log viewer.
The log viewer also displays an entry count and application version/build identifier. If investigating a problem, copy relevant logs before clearing them.
Upload queue
The Upload Queue screen shows whether media captured on this station is still waiting to reach the server. PixCrowd Capture uses local browser storage (IndexedDB) to retain captures that cannot immediately upload, and pending uploads are retried automatically.
When all uploads are complete, the screen shows:
Everything has uploaded Nothing is waiting. Every capture from this station has reached the server.
If media remains in the queue, keep the station powered on and connected so it can continue trying to upload.
Saving a local copy to the iPad does not remove the item from the queue. Any queued item continues trying to upload on its own.
Tap Done to return to the station.
Clear queue
Clear Queue is an action in the Settings menu; it does not have a separate settings screen.
Warning: Do not clear the queue if any images or other captures are still waiting to upload. First open Upload Queue and wait until it confirms Everything has uploaded.