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Activating a Capture Station

Before guests can use PixCrowd Capture, the station must be activated and paired with the event. The same activation screen is used for first-time activation and re-pairing.

First-time activation

  1. In PixCrowd Hub, open the event and go to Capture → Stations.
  2. Add or select the Capture Station you want to connect.
  3. Open the station's Device link on the iPad.
  4. Find the station's Activation code in PixCrowd Hub.
  5. Enter the six-character code on the iPad's activation screen.
  6. Tap Activate this Capture Station.

After successful activation, the station can display the event's Capture home screen.

Re-pairing

If a previously connected device needs to be paired again, select its Re-pair action in PixCrowd Hub to generate a new activation code. Open the device link on the iPad and enter the new code on the activation screen.

Activation code versus event PIN

These are different credentials:

  • Activation code: Pairs a specific Capture Station with the event.
  • Four-digit event PIN: Restricts access to the Capture Station's settings menu after activation.

Device information

The Device Info tab in PixCrowd Hub is populated from information reported by the connected device, such as browser, operating system, resolution, camera, local storage, and application version. If the station has not yet been activated and connected, this information may be empty.

Compatibility: PixCrowd Capture has currently been tested on iPad only.