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Sharing and Claiming Captured Media

After a guest taps Submit, PixCrowd Capture sends the media to the event for display on PixCrowd Wall. The guest then sees a follow-up screen with options to claim or receive the media.

Claim with a QR code

  1. On the post-capture screen, find Download and claim now?.
  2. Scan the displayed QR code with a phone.
  3. Follow the link into PixCrowd Collect to claim the capture.
  4. Once claimed, the media is associated with the guest and appears under My Photos in Collect.

Claiming helps guests find their own event captures later without searching through the full gallery.

If the event organizer has enabled Offer to text guests their photo in PixCrowd Hub → Capture → Settings, the screen also displays a phone-number keypad.

  1. Enter the phone number.
  2. Tap Send to request a link to the capture by SMS.

Text messages count against the event's message allowance, the same allowance used for invitations.

If the organizer has not enabled this setting, the text option is not available.

Finish and return to the home screen

The post-capture screen shows a countdown and a Done button. Tap Done when finished, or wait for the screen to return to the station after its countdown.

Applies to all capture types

The same QR claiming and optional text-sharing workflow applies to photos, videos, and boomerangs.

Important: The media has already been submitted before the guest reaches this screen. Claiming or requesting a text link is an additional step, not the submission itself.