Wall Displays — Setup and Device Management
Use PixCrowd Hub → Event → Wall → Displays to register, activate, and manage the screens showing your event.
Supported devices and browsers
PixCrowd Wall is a browser-based application for televisions, monitors, and other large screens. Most modern Smart TVs with an internet browser are expected to work, but compatibility depends on the browser and device software. Not every Smart TV has been tested.
Currently tested platforms:
- Amazon Fire TV Sticks, using an internet browser.
- Windows PCs, using Microsoft Edge or Google Chrome.
Other browser-equipped Smart TVs and devices may work, but are not yet officially tested. Before the event, activate a display on the intended device and verify photo/video playback, transitions, and connectivity.
Displays overview
The summary cards show:
| Metric | Meaning |
|---|---|
| Total displays | Number of Wall Displays registered for this event. |
| Online | Registered displays currently connected. |
| Offline | Registered displays not currently connected. |
| Photos cached | Number of photos reported as cached locally by Wall Displays. This is not an event upload count. |
Use Search displays, All Statuses, and the grid/list view buttons to locate a display. Select a display to open its details.
Add and activate a Wall Display
- Select Add Wall Display to register a new display for the event.
- Select the display from the list.
- Open the Device link on the television or computer you want to use. For example:
https://www.pixcrowd.com/display/MAYA-52. - Complete the activation/pairing process using the activation code shown for that display.
- Confirm the display reports Online and verify that the Wall presentation appears correctly.
The Copy control copies the Device link for easier sharing with the device operator.
Activation code and Re-pair
The activation code associates a device with a registered Wall Display. After a display is connected, the interface shows Connected — no code needed. Use Re-pair to generate a new code when you need to pair that display to a different device.
Display name
Use Wall Display name to identify screens, for example PC Display, Office Fire TV, or Living Room. Names are especially helpful when an event has several displays.
Connection status
A display's details include its Online/Offline state, Last seen information, connection age, and the reported browser/operating system. An offline display remains registered; it does not need to be recreated merely because its connection is temporarily lost.
Device Info
The Device Info tab is populated from information reported by the activated Wall device, not from the display record created in Hub.
Before activation: Device Info is empty. Registering a display alone does not populate it.
After activation: The device reports technical and connection details.
When offline: Previously reported information may remain visible but can be outdated until the device reconnects.
Suggested empty-state text:
No device information available yet. Activate this Wall Display on a device to view its technical details.
Device Info fields
| Field | Description |
|---|---|
| Device type | Device platform/operating system, such as Windows. |
| Browser | Browser name and version. |
| Screen resolution | Physical screen resolution in pixels. |
| Pixel ratio | Ratio of physical to CSS pixels. |
| Viewport | Browser display area available to the Wall. |
| Orientation | Reported display orientation, such as landscape-primary. |
| Camera | Camera availability; a camera is not required for Wall. |
| Cameras | Additional camera details, if reported. |
| Storage | Whether IndexedDB browser storage is enabled. |
| Storage quota | Browser-estimated storage quota, not guaranteed free disk space or event cloud storage. |
| App version | PixCrowd Wall version and build identifier. |
| Installed as app | Whether the Wall is installed as a PWA. |
| Activated | Date and time the device was activated. |
| Last seen | Time since the last reported device contact. |
| Network | Reported online/offline network status. |
| Photos cached | Number of event photos cached on the device. |
| Last sync | Last reported synchronization time, when available. |
Offline photo cache
PixCrowd Wall uses IndexedDB to cache event photos locally. Previously cached photos can remain available during a temporary network interruption. Receiving new photos, syncing changes, and responding to remote commands requires connectivity. Browser storage may be cleared by the device or browser, so cached content is not guaranteed permanent.
Wall Remote
The Wall Remote allows an organizer to control Wall presentations without staying on the Wall page. A small purple floating Wall Remote button appears at the bottom-right of PixCrowd Hub pages whenever an event is selected and at least one of its Wall Displays is online. It opens the remote from anywhere within the selected event's Hub pages.
When no Wall Displays are online, this floating button is hidden. The event Overview also provides a Wall Remote section.
Troubleshooting
If a display does not appear online, verify that the device has internet access, the correct event Device link is open, and activation has been completed. If a display was moved to a replacement device, use Re-pair. Check Last seen, Network, and App version under Device Info once the device has reported its details.
Related help
- Wall Designer — customize the Wall layout.
- Wall Settings — slideshow, carousel, rhythm, reactions, and Top Photos.